Client Notifications
Computer researchers have recently found out that the main chip in most modern computers—the CPU—has a hardware bug. It’s really a design flaw in the hardware that has been there for years. This is a big deal because it affects almost every computer on our network, including your workstation and all our servers. This hardware […]
Read More →How To Use The Phish Alert Button CITS is pushing out a Phish Alert Button (PAB) in Outlook (provided by KnowBe4). How does this work, and how can you use it to help keep your organization safe? When do I use it? Click the PAB anytime you believe you have received a phishing email, or […]
Read More →I had a client fall for a ransomware email yesterday so when I got a similar one I thought I would post it. Don’t open attachments unless you know what they are and are expecting them. I was about to say “I don’t know why you would think about opening this attachment” but then I realized […]
Read More →My church goes regularly to Reynosa, Mexico to help build homes for local residents. Volunteers stay at an orphanage in Reynosa. It came to my attention that the orphanage has internet connection issues, security concerns with their wireless, and a desire to increase wireless coverage for guests and staff. I volunteered to purchase and install […]
Read More →I don’t normally send out virus warning because the warning is standard: Never open ANY attachment from ANY sender you don’t recognize and hover over ANY link from ANY unfamiliar email before clicking on it to confirm it’s a valid link. For example, if you receive an email from Linked In that has a link […]
Read More →I wanted to do a little education on fake alerts. These have been around for over a year but I’m still asked about them. What happens is a legitimate website uses banner ads. The ads rotate around and point to other websites for the content. Those websites then get hijacked and a bad person inserts […]
Read More →I’m starting on ongoing list of what clients should know. If you have some strange issue try restarting first. No need to restart three times – just once will do. If the issue is not resolved then send a help request. Use the help request system. We put it in place to make sure we […]
Read More →The new CITS Help Request is out! Joel Dunn has done a great job in programming step 1 of our new app (step 2 is a notification feature and step 2 is chat feature). The icon should be in the system tray by the clock but can be run manually from Start, Programs. You can […]
Read More →We are beta testing a new system tray icon internally. There is an option to allow sending a screenshot to administrator, a backup (web-based) help request, and a link to a noticeboard with client-specific protected posts.
Read More →A new daily script has been pushed out that collects and records serial numbers for the most common applications (Office, Quickbooks, Acrobat, and 1000’s more). As a result, we have removed the daily script specific for the Microsoft Office codes.
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